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Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and make purchases from our eCommerce store in Pakistan.

1. Information Collection

  • The information collected may include:
    • Name
    • Address
    • Email address
    • Phone number
    • Payment details
  • We collect personal information that you voluntarily provide to us when:
    • Placing an order
    • Creating an account
    • Contacting us for support
  • We use secure payment gateways to process your transactions, and we do not store your payment information on our servers.
  • We collect your public profile data only from your consent that you grant before initiating Social Login, from the social network used to login at our website. This data includes your first name, last name, email address, link to your social media profile, unique identifier, link to social profile avatar. This data is used to create your user profile at our website. You can revoke this consent at any time from your profile page at our website or by sending us an email.

2. Data Usage

  • We use the collected information to:
    • Process your orders
    • Deliver products to you
    • Provide customer support
  • With your consent, we may also:
    • Send you promotional emails or newsletters about our products and services
    • You have the option to opt-out of receiving such communications at any time.

3. Third-Party Sharing

  • We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to fulfill your orders.
  • We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, and serving you better.

4. Cookies and Tracking

  • We use cookies and similar tracking technologies to:
    • Enhance your browsing experience
    • Collect information about how you interact with our website
  • This helps us:
    • Analyze website traffic
    • Improve our services
  • You have the option to manage your cookie preferences through your browser settings.

5. COPPA Compliance (Children Online Privacy Protection Act)

  • Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent. If you believe we have inadvertently collected information from a child, please contact us immediately.

6. Media

  • If you upload images to our website, please be aware that other users may be able to download and extract any location data or other personal information from them. Exercise caution when uploading media files.

7. User Choices and Control

  • You have the right to:
    • Access, correct, or delete your personal information held by us
    • Update your account information and communication preferences through your account settings
  • If you have any privacy-related inquiries or wish to exercise your rights, please contact us using the information provided below.

8. Embedded Content from Other Websites

  • Articles on our website may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the same way as if you visited the other website.
  • These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content. We have no control over and assume no responsibility for the privacy practices of these websites.

9. Data Security

  • We take reasonable measures to protect your personal information from:
    • Unauthorized access
    • Loss
    • Disclosure
  • We use industry-standard security practices, including encryption, to safeguard your data.
  • However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

10. Legal Compliance

  • We comply with all applicable privacy laws and regulations in Pakistan.
  • We respect your rights and ensure that your personal information is processed lawfully and transparently.

11. CAN SPAM Act

  • If you have provided your email address, we may send you periodic promotional emails or important updates about your orders.
  • We include detailed unsubscribe instructions at the bottom of each email, giving you the option to opt-out of receiving future emails.

12. Updates to the Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
  • Any material changes will be notified to you through a prominent notice on our website.
  • It is advisable to review this Privacy Policy periodically.

13. Contact Us

  • If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at [email protected].

By using our website and services, you signify your consent to this Privacy Policy. Please read this policy carefully and contact us if you have any questions or concerns.

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